Frequently Asked Questions

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 A: At HELP, we offer a comprehensive range of plumbing services,  including emergency plumbing repairs, general plumbing installations and  maintenance, blocked drain clearing and CCTV inspections, gas fitting  and hot water systems, and roof and leak detection.

 A: Yes! In addition to emergency plumbing services, we also offer  general plumbing installations and maintenance to help keep your  plumbing system in top condition. answer to this item.

 A: We provide plumbing services throughout the Hunter region of  Australia, including Newcastle, Maitland, Lake Macquarie, and the  surrounding areas. answer to this item.

 A: To schedule a service call, simply contact us by phone or email and  let us know what plumbing issue you're experiencing. We'll work with you  to schedule a convenient time for a plumber to visit your location. 

 A: We accept a range of payment methods, including cash, credit card,  and direct deposit. We'll provide you with an invoice detailing the  total cost of services and any applicable payment options before  starting any work. 

A: Yes! We stand behind our work and offer a satisfaction guarantee on all our plumbing services. If you're not completely satisfied with our work, we'll do everything we can to make it right. Additionally, we offer warranties on certain parts and labor, as outlined in our quotes and invoices.

 A: Yes! All our plumbers are licensed and insured to provide plumbing and gasfitting services!